• This item is part of the Premium Custom Collection, a series of custom, made-to-order supports. Perfect for ostomates who require more specific options/upgrades.
• Please allow 10-15 business days, on average, prior to shipping.
• Eligible for the 90-Day Fit Feel & Function Guarantee and the Parts & Labor Warranty.
• This made-to-order item cannot be returned or exchanged.

• ActiveWear: wick, sweat reducing materials similar to fabrics used in athletic clothing
• three wear options: Vertically Worn (bags worn up & down on the body), Diagonally Worn (bags worn at a 45 degree angle on the body), & Horizontally Worn (bags worn side to side on the body)
• machine washable, low-heat dryer safe
• for ostomates of any age; men, women, and children
• usable with any 1-piece or 2-piece colostomy bag, ileostomy bag, or urostomy bag appliance
• soft & flexible materials help keep pointy bag edges/clips off of the skin
• helps reduce skin irritation, increase bag wear time, & keeps the area around the stoma more hygienic
• reduces pain & discomfort around the stoma site
• easily drain the ostomy appliance without needing to remove the band
• can be worn all day, every day, even while sleeping
• holds the ostomy bag within an attached pouch, with extra support around the flange/wafer area
• includes one ostomy support band

• ActiveWear: wick, antimicrobial, material to reduce heat & sweat build-up; similar to fabrics used in athletic clothing
• soft & comfortable for all day, every day wear
• may include elastic, zipper closures, or velcro closures depending on the options chosen
• paired with a thin-profile, medical-grade, internal lining for structure & support
• contains: polyester & spandex blend fabric

• Machine washable, low-heat dryer safe
• Close any velcro or zipper pocket closures (when applicable) prior to washing/drying
• Toss in the dryer as needed to refresh the snug fit/feel
• Wash with like colors
• Do not use bleach
• Do not iron

Entered the wrong sizing? Prefer a different material? Don't need that option after all? Need a slight adjustment? If you're unhappy with your product, how it fits, feels, or functions, we will remake it for you, with any changes or modifications you need.

Simply complete the 90-Day Fit & Feel Guarantee Submission Form and review the changes & options needed to perfect your support. Print out the completed form and include it within your return shipment, along with your original support item. A support specialist will contact you to review the needed change(s) before remaking or modifying your support item(s) & shipping it back to you.

Eligible items include custom tailored support belts, wraps, or covers ordered on, or after, December 1st, 2022 and have been delivered to you within the last 90 days.

When returning any item(s) under the 90-Day Fit & Feel Guarantee, you must ensure that supports are not soiled, either by waste or adhesive, and washed before sending to be modified. No exceptions will be made, voiding the 90-Day Fit & Feel Guarantee, and soiled products will be returned immediately without the ability for further modifications, alterations, or remakes. Any item that is damaged or modified, outside of our internal tailors, will void the ability to modify as this would not allow us to guarantee the structural integrity of the supports.

• Fee-Free Repair of pocket/product fixtures for up to one year after product receipt:
• Includes zipper/velcro pocket closure repair/alteration (when applicable)
• Complete the Parts & Labor Warranty Submission Form to initiate